If you do not see our Engineers we are doing our Job.
Our Complete Care customers get our attention when inevitable problems arise, but by setting you up with our system, you’ll enjoy 99.99% uptime and you won’t need us very often. Complete Care is designed to help you improve productivity, maintain a healthy computer system, and normalize your IT budget.
For people who have experienced computer catastrophes and the bills that come with them, Platinum Care from Busch Consulting is an easy decision. If you’ve been lucky so far, keep reading to find out how we can help you avoid an IT disaster and make your day-to-day computing experience better.
Have more questions? Call us at 808-941-3695.
Everything in Watchdog Monitoring and Security
We keep an eye on your network at all times so we can see problems immediately—often before you even notice them. You’ll get monthly monitoring reports and complete documentation. More about our Watchdog service.
On-site and off-site, small or large, your support calls are covered. You won’t have to worry about incurring an hourly rate every time you call with a question or problem. You’ll be able to open tickets at any time and track them on our Customer Portal. In the rare instance that tech time is not covered, such as a voluntary major system upgrade, you’ll get a quote ahead of time.
We continuously monitor and test your network and backup to ensure your files are safe. In addition, we take care of sending patches and security updates to all your network computers, so you don’t have to worry about keeping them current.
Disaster Recovery Protection
With our backup protection, you can rest assured that your files are safe. Your data is protected automatically taken offsite. It protects more than just your data; newly saved documents are backed up several times a day. If disaster strikes we can virtualize you server and bring you up within hours instead of days.
No business can afford downtime. We do our best to keep your system from going down in the first place, but if you do, we’ll have you up and working with loaner equipment quickly, while you wait for new equipment to arrive.
Managed Antivirus Protection
By the time you hear about the latest virus threat on the news, chances are we’ve already had your computer protected for a day or longer.
Our spam protection, keeps your inbox free of junk so you only get the e-mails you want. .
Consulting and Quarterly Reviews
To keep your system running smoothly and current, we’ll make cost-conscious recommendations to help you budget appropriate upgrades.
Want to take advantage of a breakthrough alternative to break/fix?
What are you waiting for? Contact us.