Computer Technician

Founded in 1989, Busch Consulting provides Hawaii's businesses with high quality IT Consulting, Services and Support.

We specialize in Managed Services & Information Security. Busch Consulting Inc. seeks an eager Computer Technician to join our Team. Applicants must demonstrate initiative, be ready to learn, and have strong interpersonal skills. This entry-level technical position is responsible for maintaining high-quality white-glove IT services and support for our Clients/Customers. This person must be passionate about technology and have the ability to thrive in a fast-paced environment.

Expectations

  • Routinely monitor, prioritize, troubleshoot and work requests in the ticketing queue system while adhering to contracted response times
  • Provide helpdesk support and resolve problems for our customers
  • Participate in problem-solving efforts often involving team members, external entities and other support personnel and/or organizations
  • Assist with on-boarding of new clients, including PC setup and documentation
  • Stay current with industry trends in systems administration, security, configuration, and automation technologies. Recommend ways to integrate them into operations
  • Perform multiple concurrent tasks and effectively respond to and engage in critical situations
  • Establish and maintain cooperation, understanding, trust and credibility with colleagues and clients

Helpful Qualifications

  • 1-3 Years’ Experience as part of an IT Service Team/MSP NOC Team
  • CompTIA A+ Certification
  • Understanding of Network Setups and Configurations
  • Strong verbal and written communications skills. This includes proficiency in documentation of policies, security reviews, procedures and standards
  • Valid Driver License

Benefits

  • Vacation
  • Paid Holidays
  • PTO
  • Health Insurance (dental, vision, prescription & alternative medicine)
  • Simple IRA
  • Training reimbursement
  • Temporary Disability Insurance

Hours

Typical hours are 8:00 am - 5:00 pm (Monday – Friday). Individuals may be asked to occasionally work weekends and evening hours for special projects, customer education and community outreach events, or training. Individuals will be part of an on-call rotation to manage after-hours requests.

Please Include Following:

  • Resume
  • Cover Letter
  • References

Computer Technician




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810 Richards St., Suite 600, Honolulu, HI 96813
Phone: 808-941-3695 / Fax: 808-545-4005