Working remote? Use VoIP

Working remote? Use VoIP

The workplace has been steadily evolving, and much of this is fueled by the rise of remote workers. Last year’s Gallup survey showed that of more than 15,000 adults asked, 43% of them worked outside of the office. Why does remote working look more appealing to employees these days?

The appeal of working remote

The perks of telecommuting, or working remotely, go beyond wearing your jammies while doing your job.

The lifespan of a business phone system

The lifespan of a business phone system

Today’s technology allows customers to engage with brands and companies across a broad range of platforms and mediums. But the telephone still remains an essential communication tool for businesses. It makes sense then to invest in a phone system that lasts, and our advice will help you find just that.

How to stop VoIP theft of service

How to stop VoIP theft of service

As the use of Voice over IP (VoIP) phones becomes more widespread, so too do security threats against it. And the most common type of VoIP fraud? Theft of service. Let’s examine how it affects your VoIP network and the preventative measures to counter it.

4 steps to optimize your Skype for Business

4 steps to optimize your Skype for Business

Skype for Business is an affordable, enterprise-level solution that enables your company to communicate with clients and conduct business meetings from any internet-enabled device. Learn these four steps to get the most out of your Skype calls.

#1. Conduct a preliminary network assessment

By conducting a comprehensive preliminary network assessment, you’ll be able to determine whether or not your current network has met Skype’s network performance requirements.

Evaluating the total cost of VoIP systems

Evaluating the total cost of VoIP systems

When investing in new technology, cost is always a deciding factor, especially for VoIP phone systems. No matter what features or services it’s bundled with, there’s no point in investing in a phone system that easily puts you over budget. That’s why it’s important to evaluate the total cost of ownership (TCO) of VoIP systems.

Why businesses should record their calls

Why businesses should record their calls

VoIP has allowed businesses like yours to make and receive calls from anywhere, at any time. This enables employees to meet client demands promptly and improve customer satisfaction. One VoIP feature that can further elevate your customer service is call recording.

Discover the VoIP suitable for you

Discover the VoIP suitable for you

VoIP, or Voice over Internet Protocol, is a telephony solution that allows users to make calls through any internet-enabled desk phone (hardphone) or software device (softphone). The type of business you run will determine which option is most suitable for you.

What you need to know to select a VoIP service

What you need to know to select a VoIP service

Voice over IP (VoIP) technology epitomizes every small-business owner’s IT goals. It’s affordable, flexible, and full of features that make it a valuable long-term investment. There are countless worthwhile VoIP options. You just need to know your priorities and what to look for.

Skype offers end-to-end encryption feature

Skype offers end-to-end encryption feature

Transmitting voice conversations over an internet connection can be risky, with no way of knowing whether or not anyone is tapping your calls. In response to this concern, Skype has just released a new feature that can encrypt all conversations, ensuring more privacy when calling or texting.

Artificial intelligence to reshape VoIP

Artificial intelligence to reshape VoIP

Incorporating Artificial Intelligence (AI) in internet phone systems seems like the logical next step to improving business telecom. However, it’s only now that businesses are truly embracing such hi-tech advances in VoIP. AI developers are paving the way for automated processes that have the potential to significantly enhance VoIP performance.