The COVID-19 pandemic has had a massive impact on the way we do business, and it will continue to impact businesses for as long as the virus remains a threat to public safety.
The good news? While you can’t change how others respond to the pandemic, you can shift the way you operate to offer greater safety to your employees and your customers through remote IT services. If you own a business in Hawaii and wish to go fully remote, here are some tips on how we ditched our office and went totally virtual without a hassle.
1. We already had all our data in a central data center/cloud.
Operating a remote business can mean working from anywhere, providing greater flexibility. However, it can also come with its fair share of challenges if you’re not prepared.
One of the first and most crucial preparations any business should make before going remote is to store their data safely and accessibly. At Busch Consulting, we were able to go remote because we already had all our data stored in a central data center and in the cloud.
Not only is data storage in the cloud or a data center important for working remotely, it also facilitates the following within your business:
Security: Data centers are protected by physical security measures such as gates and locks, as well as digital security measures like firewalls and system monitoring.
Accessibility: Storing data at a data center or in the cloud allows you to access it whenever, wherever.
Teamwork: Cloud-stored data enables greater team collaboration and integration of useful tools such as Microsoft Teams.
2. We seamlessly incorporated telecommunication solutions.
One of the concerns that Hawaiian business owners share when they consider going remote is how they will provide the same quality of service to their customers. After all, if you’re not meeting face-to-face with your customers, doesn’t communication suffer?
It doesn’t have to! We offered our clients the same high-quality remote IT services by seeking out the right telecommunication solutions that ensure we communicate effectively with our clients and our team. It’s a common misconception that remote work results in less efficient operations. Once you have the right communication platforms in place—whether it’s Microsoft Teams, VoIP phone systems, Zoom, or a combination of these solutions—it’s just a matter of adapting to these changes as you move forward.
3. We had the right tools and equipment for our employees.
For a digital transformation to be successful, you’ll need the proper tools and equipment for all of your employees to work efficiently from home. Some of these tools may include the following:
- Laptop and docking station or workstation
- Dual monitors, which allow more efficiency than a single one (and a laptop screen is too small to be productive all day long)
- Camera for virtual meetings
- Wireless headset with microphone
- Secure access through a VPN connection or the cloud
- Phone headset to house softphone
Each of these tools ensures your employees will be able to maintain productivity levels as well as establish secure access to your data files and programs.
Other Remote Access Tips to Keep in Mind
Here are some other helpful pieces of advice to keep in mind as you make the switch to a remote workspace:
Invest in backup and disaster recovery solutions.
Attempting to share data between multiple devices without the proper security protections and backups can lead to data theft or loss.
Fortunately, our backup and disaster recovery solutions allow businesses to store and access all their essential data via the cloud. This means you’ll always have backed up copies of your data, even in the event of a disaster.
Have regular virtual meetings.
Take advantage of a full digital transformation by staying in constant communication with your team, clients, and stakeholders. Frequent virtual meetings will take the place of in-office collaboration, ensuring your employees are always on the same page and nothing slips through the cracks.
Keep employees engaged (no water cooler talk).
One of the benefits of a remote work environment is you can eliminate many of the in-office distractions that may have been affecting your employees. While “water cooler talk” can be inevitable in a physical workspace, keeping employees engaged remotely with task assignments and tracking their performance can lead to greater productivity.
Encourage the use of Microsoft Teams or Slack.
Team management platforms are excellent tools for scheduling meetings, communicating with co-workers, and managing tasks. Employing these tools and making them a central part of your daily operations will enhance your team’s ability to collaborate effectively.
How Can I Get Started?
Many businesses may hesitate to work remotely because they believe having an office space is more conducive to their working needs. However, eliminating your physical office space and maintaining a fully remote workforce is much more cost-effective and flexible. With a virtual workspace, your business can cut costs such as rent and onsite equipment, hire exceptional talent no matter where they live, and remain always-on to meet your customers’ needs.
But while deciding to go remote is the first step of the process, it’s important to make sure your digital transformation is completed by a technology expert who has a successful track record. Fortunately, Busch Consulting is here to provide you with the support you need to successfully transition to a remote business model just like we did. Our efficiency has never been better, and we can make sure the same happens for your business.
Whether you’re looking for cloud computing services to enable your employees to work from anywhere and voice solutions so you can communicate more effectively with your clients, or you are concerned about the security of your data when employees work from home, we provide you with everything you need to get started on your virtual journey.